Terms and conditions
Last updated: 27 September 2026
About these terms
These terms apply to the use of StageXI Screen, a digital signage service provided by StageXI Screen (—, —), "we". By creating an account or using the service you accept these terms on behalf of yourself or the organisation you represent.
The service
StageXI Screen lets you manage content shown on screens: you upload files, build playlists and schedules, and the player shows them on the screens you pair with your account. It includes the web panel, the players (web and Windows), the mobile apps and the related features described on this website.
We may improve and change the service. If we remove a feature that is important to paid plans, we will tell you in advance.
Your account
You must give correct information and keep your password safe. You are responsible for what happens in your account, including actions of the users you invite.
Tell us at — if you think someone else has access to your account.
Free trial
New accounts get a free trial of 14 days with the features of the trial plan. At the end of the trial the account becomes read-only until you choose a paid plan. Your content is kept.
Prices and payment
Prices are per screen and per period (1, 6 or 12 months) and are shown on the pricing page and in your account, without VAT. VAT is added according to the law of your country.
You pay in advance for the chosen period. Nothing is renewed or charged automatically: to continue, you place a new order before the period ends. Screens added during a period are charged for the days left.
If a subscription is not renewed, the account stays usable for a grace period and then becomes read-only. Players bought from us are paid once and become your property on delivery.
Payments already made are not refunded, except where the law requires it or where we end the service for reasons that are not your fault.
Your content
You keep all rights to the content you upload. You give us only the permission needed to store it, process it (for example to convert documents into pages) and show it on your screens.
You are responsible for your content and must have the rights to show it. It must not be illegal, infringe the rights of others, or be offensive in public places.
We may remove content or suspend an account that breaks these rules or the law, and we will tell you why unless the law forbids it.
Acceptable use
- Do not try to access other accounts or our systems without permission, or disrupt the service.
- Do not use the service to send spam or malware, or to collect data about people without a legal basis.
- Do not resell the service without a written agreement with us.
Availability and support
We work to keep the service available at all times, but maintenance, updates and problems outside our control can cause interruptions. Players keep playing stored content while the service or the internet is unavailable.
Support is provided by email at — on working days.
Liability
The service is provided as it is. To the extent allowed by law, we are not liable for indirect losses such as lost profit, lost business or lost data, and our total liability in any 12 months is limited to the amounts you paid us in that period.
Nothing in these terms limits liability that cannot be limited by law, or the rights of consumers.
Ending the service
You can stop using the service at any time and ask us to delete your account. We may end the service for an account that seriously breaks these terms, or with at least 30 days’ notice for other reasons.
After an account is closed, its content is deleted within 30 days, except data we must keep by law (for example invoices).
Changes and law
We may update these terms. For important changes we will tell you by email or in the panel at least 30 days before they apply.
These terms are governed by the law of Romania. Disputes are settled by the competent courts of Romania, without affecting the rights consumers have in the country where they live.